Terms of Use

These Terms of Use govern your access to and use of Assistant Insider (the "Platform"). By requesting membership or signing in, you agree to be bound by these terms. If you do not agree, please do not use the Platform.

• Membership is open to working Executive Assistants, Chiefs of Staff, Personal Assistants and Family Office professionals supporting senior executives or principals.
• Each application is reviewed personally. We verify your work email and LinkedIn profile before granting access.
• You must provide accurate information and keep your profile up to date.
• Accounts are personal and non-transferable. You must not share your login credentials.
• We reserve the right to decline an application or revoke membership at our discretion, particularly where eligibility cannot be verified.

Assistant Insider is a private, professional network. Members agree to:

• Behave respectfully and professionally toward other members and the suppliers discussed.
• Treat the platform as confidential. Do not screenshot, republish or share member contributions outside the network.
• Not impersonate any other person or misrepresent your role or employer.
• Not use the Platform to harass, defame, threaten or discriminate against any individual or business.
• Not use the Platform for spam, marketing, recruitment of members, or commercial promotion of suppliers.

• Recommendations must be based on genuine professional experience, not paid placements or supplier-provided content.
• Do not submit recommendations on behalf of suppliers, agencies or third parties with a commercial interest in the listing.
• Ratings, descriptions and use cases must be your honest professional opinion.
• Do not include the personal details of clients, principals or employers.
• We may edit, hide or remove any contribution that breaches these guidelines or that we consider unsuitable for the network.

You retain ownership of the original content you submit (recommendations, ratings, notes and supporting text). By submitting content to the Platform, you grant Assistant Insider a worldwide, non-exclusive, royalty-free licence to host, display, reformat and share that content with other approved members for the purposes of operating and improving the Platform. We may keep an anonymised version of your contributions if you close your account, so the collective network value is preserved.

Private notes saved inside your collection collections remain visible only to you and are not shared with other members.

• We may suspend or terminate access at any time, with or without notice, where we reasonably believe these terms have been breached or where membership eligibility no longer applies.
• You may close your account at any time by contacting us.
• On termination, your access to member content ends immediately. The data-handling rules in our Privacy Policy apply to your remaining data.

Recommendations on the Platform represent the personal views of individual members. Assistant Insider does not independently audit suppliers and does not guarantee the quality, safety, legality or availability of any supplier listed. You remain responsible for your own engagement with any supplier you choose to use.

The Platform is provided "as is" and "as available". To the maximum extent permitted by law, we exclude all warranties, conditions and representations, whether express or implied.

To the fullest extent permitted by law, Assistant Insider will not be liable for any indirect, incidental, consequential or special damages arising from your use of the Platform. Nothing in these terms limits any liability that cannot be limited under applicable law.

We may update these terms from time to time. We will notify members of material changes by email or via an in-product notice before they take effect. Continued use of the Platform after the changes constitutes acceptance.

Questions about these terms: hello@assistantinsider.com.